Competency Mapping: Building a Framework People Use
Competency frameworks fail when they are bought rather than built, or built so elaborately that nobody can apply them. This session covers a practical method for deriving competencies from the work, writing behavioural indicators by level, and wiring the framework into hiring, development and promotion.
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By the end of the program, participants will be able to:
- Derive competencies from job analysis and business strategy rather than a generic library
- Write behavioural indicators across proficiency levels
- Build a competency matrix mapped to job families and grades
- Connect the framework to recruitment, learning, performance and succession
- Derive competencies from job analysis and business strategy rather than a generic library
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- Types of competency: core, functional, leadership (8 min)
- Derivation methods: critical incident, repertory grid, strategy mapping (14 min)
- Writing behavioural indicators by proficiency level (14 min)
- The competency matrix and job family mapping (10 min)
- Wiring it into HR processes - and keeping it alive + Q&A (14 min)
This program is organized by the Academy of Professionals Malaysia (APM).
Features:
- Duration: 01 Days
- Time: 08:00 PM - 09:00 PM (Malaysian Time)
- Date: 17 Nov, 2026
- Mode of Learning: Virtual Class (Via Zoom)
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- A competency definition and indicator-writing template
- A sample five-level proficiency scale
- A competency matrix example for a commercial job family
- Post Completion
- Electronic Certificate