Certified Training Impact Assessment Specialist (CTIAS) - 1st Batch
The Certified Training Impact Assessment Specialist programme helps L&D, HR and business professionals demonstrate how training improves workplace performance and delivers business value. Across seven practical modules, participants use the EVIDENT Training Impact Model on a real or realistic programme, creating tools such as evaluation plans, application trackers and ROI calculators. They finish with a ready-to-use impact assessment portfolio and methods applicable across industries and training types.
The Certified Training Impact Assessment Specialist programme teaches L&D, HR and business professionals how to prove that training changes performance and creates measurable business value. Participants leave able to plan, collect, analyse and present impact evidence that senior leaders accept.
Most organisations still judge training by attendance, satisfaction scores and hours delivered. These numbers say little about whether people work differently or whether the business gained anything. As a result, training budgets are often the first to be cut, and L&D struggles to earn a seat at the strategy table.
This programme closes that gap. It follows one practical model, the EVIDENT Training Impact Model, across seven modules. Each module answers one real question an impact specialist faces, from "What business result must this training move?" to "How do we get leaders to act on the evidence?"
The programme is built for doing, not listening. Participants work on a live or realistic training programme from their own organisation throughout the course. Every module produces a working tool, such as an impact chain map, an evaluation plan, an application tracker or an ROI calculator. By the end, each participant holds a complete impact assessment portfolio for one programme, ready to use at work.
Examples come from a wide range of functions and industries, including sales, customer service, manufacturing, healthcare, banking, IT, retail and the public sector. This helps participants apply the methods to any type of training, whether technical, behavioural, compliance or leadership.
-
The programme aims to make participants able to measure and prove training impact on real programmes, using a repeatable, evidence-based method. Specifically, it aims to:
- Equip participants to link every training request to a specific, measurable business result before any design work begins.
- Build skill in creating complete evaluation plans with clear metrics, baselines, data sources, timelines and data owners.
- Develop the ability to design valid and practical evaluation tools that measure reaction, learning and on-the-job behaviour.
- Enable participants to track and support the transfer of learning to the workplace, working with line managers as partners.
- Build confidence in using practical techniques to isolate the effect of training from other factors that influence results.
- Develop the skill to convert business results into monetary value and calculate training cost, benefit, ROI and payback period.
- Strengthen the ability to present impact evidence to senior leaders in a clear, credible and decision-focused way.
- Establish a standard, repeatable impact assessment process that participants can apply across programmes, functions and industries.
-
M-1: Envision: Link Training to Business Results
M-2: Verify: Build the Evaluation Plan
M-3: Instrument: Design Evaluation Tools
M-4: Detect: Track On-the-Job Application
M-5: Exclude: Isolate the Training Effect
M-6: Net Value: Convert Results to Money and ROI
M-7: Tell: Present Impact to Leadership
-
Exam Method:
Number of Online Final Exams: 01
Online MCQ (Multiple Choice Question) Exam
- Number of MCQ Questions: 50
- Exam Duration: 60 Minutes
- Total Marks: 100
- Pass Mark: 70%
Assignment:
- Capstone Project: 01
- Total Marks: 300
- Pass Mark: 70%
-
On completing the programme, participants will be able to:
- Build an impact chain that links a training request to a business problem, a performance gap, a learning need and a target business metric.
- Prepare a complete evaluation plan for a real programme, with metrics at each level, baseline values, data sources, collection timing and responsible owners.
- Design and test evaluation instruments, including reaction surveys, pre/post knowledge tests, skill checklists and manager observation forms.
- Set up and run a 30-60-90 day application tracker that shows whether, how often and how well participants apply new skills on the job.
- Apply at least three isolation techniques, such as control groups, trend-line analysis and adjusted participant and manager estimates, and justify the one chosen.
- Convert business outcomes into monetary value using standard values, internal data and expert estimates, and calculate fully loaded cost, benefit-cost ratio, ROI and payback period.
- Identify and report intangible benefits that cannot credibly be converted to money.
- Write a one-page executive impact report and deliver a short impact presentation that leads to a clear business decision.
- Complete an impact assessment portfolio for one programme, covering all seven EVIDENT steps, ready for use in their organisation.
This program is organized by the Academy of Professionals Malaysia (APM).
This program is Validated and Quality Assured by the World Academy for Research and Development.
This program is Validated and Quality Assured by American Society for Trainers and Coaches (ASTC-USA). [www.astc.us.com]
- Duration: 01 Day
- Time: 09:00 AM - 05:00 PM (Malaysian Time)
- Date: 04 December, 2026
- Venue: AnCasa Hotel Kuala Lumpur, Chinatown
- Address: Jalan Tun Tan Cheng Lock, 50050 Kuala Lumpur, Malaysia
-
- Post-Completion
- Electronic Certificate
- Post-Completion
-
Business Alignment
- Questions training requests and links each one to a business metric and stakeholder need
Evaluation Planning
- Selects the right level of evaluation, metrics, baselines and data sources for each programme
Instrument Design
- Builds valid, reliable and easy-to-use surveys, tests and checklists
Transfer Tracking
- Monitors on-the-job application and spots barriers early
Stakeholder Partnering
- Engages line managers and data owners as active partners in assessment
Data Analysis and Isolation
- Analyses data and separates the training effect from other factors
Financial Conversion
- Converts outcomes to money and calculates ROI with conservative assumptions
Impact Storytelling
- Turns data into a clear, credible story for senior audiences
Influencing Decisions
- Uses evidence to recommend whether to scale, fix or stop a programme
Ethical and Credible Practice
- Protects data privacy, avoids overclaiming and states assumptions openly