Most workplaces measure a great deal. Far fewer are confident the right things are being measured. Dashboards grow. Scorecards get longer. Targets are set, tracked and reported — and still the same question lingers at review time: what did all of it actually change? Activity is easy to count. Impact is harder to capture. When the two get confused, teams can optimise for metrics that look healthy while real outcomes quietly drift. A free one-hour session exploring how performance data can reveal what genuinely drives employee and business results, while strengthening KPI setting, performance scoring and target management.
This program is offered by the World Academy for Research & Development.
This program is organized by the Academy of Professionals Malaysia (APM).
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